Meet our team
warranty document
Our unique selling advantage
One of the company’s greatest principles is to stand behind its program with its clients to ensure that the client benefits in the optimal way from working on accounting program, taking into consideration all the obstacles that may prevent this, such as the efficiency of the staff working on it, their accounting experiences, the irregularity of the client’s accounting cycle. Some clients need to be trained more than once on the program.. All these factors may hinder the client’s use of the program in an optimal way.
Therefore, the company has developed a technical support program based on the follow-up of the client in a technical and accounting manner on a regular basis according to a follow-up plan with a warranty note.
An account manager is assigned to each client to deal with him directly.
Training any number of employees and applying a documentary role in case the client needs it .
Assistance in running the program completely and importing accounts and items directly to the program .
Receiving any number of emails and calls from the client .
Compulsory weekly follow-up called warranty follow-up according to a scheduled plan by the company with an authorized person to ensure accurate utilization of the program and to ensure the extraction of final reports that confirm and indicate the regularity of work on the program efficiently .
Weekly follow-up to take backup of the program .
Free software updates .
Recording training lectures for the client .
Keeping videos on the company’s website contains analytical training videos for all program screens.
The company affirms its full keenness to provide more towards raising the efficiency of the technical support service for the customer always
100 % beyound our product
Get benefit with more than 12 years experience
GATES SOFT Company
Thanks to its always developed management, the company has been able to maintain the strength and stability of the program in the Arab market for more than 12 years. Undoubtedly, this may be one of the most important factors that affect the decision of any company when choosing an accounting program and differentiating between other programs.. Since you have accounting program from a well-established company that has a strong business history, which means that you have a stable, strong and problem-free program .. as well as ensuring the stability of the company and the technical support service after sale
Our happy customers
Join more than 3400 clients
YOUNIKON FOR CONSTRUCTION – ADAPTIVE – TRUST FOR MEDICINE
PHARMA JET – CONCRETE – MEMAR FOR ENGINEERING – EXCEPTION
BROTHER PHARMA – MEGA FOR ELECTRONICS – 2 BROTHERS
PERFECT – AKAY FACTORY – AFRICA – NEW FLOON
GOLDEN FLOWER FACTORY -ALSAEED FOR IMPORT AND EXPORT
JACKON – NIGRO FOR CLOTHING FACTORY- INVESTORS
ALGHONEMY – TIBA TOWERS – AJYAD – SMART CONSTRUCTION
AMERICAN GROUP – TIGER BACK – HINALKO – FREEN FORCE
LOTUS FACTORY – HIGH TECH FOR ELECTRONICS MANUFACTURING
MECA TRONICS – IDM FOR ENGINEERING – SPRTEV CLUB
DEVELOPERS FOR CONSTRUCTION – NEW SMART – LOMAX
MARCH MIX – THREE CORNERS FOR IMPORT AND EXPORT
AZAP GROUP – TIKMAN FOR HEAVY TRUCKS – ENGINEERING VISION
AMC GROUP – GIZA PLASTIC – EGYPTIAN CANADIAN – SAYED SAEED CHARTERED ACCOUNTANT
Meet Our Team
Osama Mekky BSc Ceo
Osama Mekky
Partner and CEO
Osama Mekky attended Commerce school “ faculty of commerce and business administration English section “ before qualifying as chartered accountant in 2007 , he then went to join the practice in 2008 and became partner at the same year , Osama keep up to date on all aspects of accounting and advises many Egyptian companies to work successfully on ERP system
Osama is helping the company to grow through joining international developing course which ended now by joining Dan Lok university , the king of high ticket closing and succeeded to pas his 40x40 bundles for Entrepreneurs
Ibrahem Elssawaf BSc
Executive manager
Ibrahem Elssawaf
Executive manager
Ibrahem attended Commerce school “ faculty of commerce “ before qualifying as chartered accountant in 2017 , he joined the company 11 years ago , participated in the creation of its systems , he played a great rule reaching the company to safety
Now he is responsible for making a new achievement with the existing customer to rise their happiness to the highest level through the company new rules
Hazem Nagib BSc
Senior Account Executive
Hazem Nagib
Senior Account Executive
Hazem attended Commerce school “ faculty of commerce “ before qualifying as chartered accountant in 2018 , he joined the company 10 years ago , participated in the creation of its systems , he played a great rule reaching the company to safety
Now he is playing a big role in qualifying customers to work professionally on our system , really he is one of the best accounting consultant in our company
Heba BSc
Technical support Senior
Heba
Senior Technical support
Heba attended Commerce school “ faculty of commerce “ we are proud of her great support for the company and our clients , she has been working with us 3 years ago
Now she is responsible for making a new achievement with the existing customer to rise their happiness to the highest level through the company new rules
Gates Team
Gates Soft company have been founded in 2006 at the hands of chartered accountants and experts of preparing accounting systems and software .. characterized by its specialization in dealing with financial sectors in a various activities and services , then the the company developed its programs to meet with different levels and departments for any company through the program GATES ERP Solution .. our company has so many sections to serve customers , marketing department, sales and customer service management, online technical support , field visits technical support and complaints , below an overview of the companys software programs
Program of general and final accounts - Inventory Management Program - Manufacturing and production program - Construction program - sales tax - a tax deduction at source program - letter of credits and guarantees - Schools Program - POS software - restaurants - Maintenance Program - customer relation management program - Electronic Taxes invoice.
The previous projects of our company include so many companies in different sectors and some of them from the biggest commercial and industrial companies, schools, and restaurants .... Please refer to the link of our customers
Meet our team
Testimonials
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